Terms of Use

HijrahHomes

General Terms of Service

First issue: 9 March 2017

Last Update: 10 March 2017

1. Preambles

Jombnb LTD (hereafter Jombnb, our, we) provides an online “Platform” that, inter alia, connects

Hosts who have accommodations to list and book with Guests seeking to book such

accommodations (collectively, the “Services“), which Services are accessible

at www.hijrahhomes.com and any other websites through which Jombnb makes the Services

available (collectively, the “Site“) and as applications for mobile, tablet and other smart

devices and application program interfaces (collectively, the “Application“). Jombnb makes

available an online platform or marketplace for Guests and HOSTS to meet online and

arrange for Bookings of Accommodations directly with each other. You agree and

acknowledge that Jombnb’s responsibilities are limited to facilitating the availability of the

Site, Application and Services and that Jombnb is not an owner or operator of properties,

including, but not limited to, hotel rooms, motel rooms, other lodgings or Accommodations,

nor is it a provider of properties, including, but not limited to, hotel rooms, motel rooms, other

lodgings or Accommodations and Jombnb does not own, sell, resell, furnish, provide, rent,

re-rent, manage and/or control properties, including, but not limited to, hotel rooms, motel

rooms, other lodgings or Accommodations or transportation or travel services. Any confirmed

booking for accommodation is an Agreement by the Host with the Guest to enter use and

stay at the accommodation for the single instance and limited duration of the confirmed

booking.

2. Terms of Service

By using the Site, Application or Services, you agree to comply with and be legally bound by

the terms and conditions of this Agreement (“Terms“), whether or not you become a

registered user of the Services.

THE SITE, APPLICATION AND SERVICES COMPRISE AN ONLINE PLATFORM

THROUGH WHICH, INTER ALIA, HOSTS MAY CREATE LISTINGS FOR

ACCOMMODATIONS AND GUESTS MAY LEARN ABOUT AND BOOK

ACCOMMODATIONS DIRECTLY WITH THE HOSTS. THE PARTIES HEREIN AGREE

THAT JOMBNB IS NOT A PARTY TO ANY AGREEMENTS ENTERED INTO BETWEEN

HOSTS AND GUESTS, NOR IS JOMBNB A REAL ESTATE BROKER, AGENT, MANAGER,

FRANCHISER, INSURER OR TRAVEL ARRANGER. JOMBNB HAS IS NOT

RESPONSIBLE FOR THE CONDUCT OF HOSTS, GUESTS AND OTHER USERS OF THE

SITE, APPLICATION AND SERVICES OR ANY ACCOMMODATIONS. THE SITE,

APPLICATION AND SERVICES ARE INTENDED TO BE USED TO FACILITATE HOSTS

AND GUESTS CONNECTING AND BOOKING ACCOMMODATIONS DIRECTLY WITH

EACH OTHER. JOMBNB CANNOT AND DOES NOT CONTROL THE CONTENT

CONTAINED IN ANY LISTINGS AND THE CONDITION, LEGALITY OR SUITABILITY OF

ANY ACCOMMODATIONS. JOMBNB IS NOT RESPONSIBLE FOR AND DISCLAIMS ANY

AND ALL LIABILITY RELATED TO ANY AND ALL LISTINGS AND ACCOMMODATIONS.

ACCORDINGLY, ANY BOOKINGS WILL BE MADE OR ACCEPTED AT THE MEMBER’S

OWN RISK. JOMBNB HEREBY DISCLAIMS ALL LIABILITY IN THIS REGARD AND YOU

AS HOSTS OR GUESTS HEREBY COVENANT AND UNDERTAKE NOT TO HOLD

JOMBNB LIABLE OR RESPONSIBLE FOR ALL LOSS, DAMAGE, FINE, PENALTY,

COSTS AND EXPENSES SUFFERRED OR INCURRED BY YOU AS A RESULT

THEREOF.

IF YOU CHOOSE TO CREATE A LISTING ON JOMBNB, YOU UNDERSTAND AND

AGREE THAT YOUR RELATIONSHIP WITH JOMBNB IS LIMITED TO BEING A MEMBER

AND AN INDEPENDENT, THIRD-PARTY CONTRACTOR, AND NOT AN EMPLOYEE,

AGENT, JOINT VENTURER OR PARTNER OF JOMBNB FOR ANY REASON, AND YOU

ACT EXCLUSIVELY ON YOUR OWN BEHALF AND FOR YOUR OWN BENEFIT, AND

NOT ON BEHALF OF OR FOR THE BENEFIT OF JOMBNB. JOMBNB DOES NOT

CONTROL, AND HAS NO RIGHT TO CONTROL, YOUR LISTING, YOUR OFFLINE

ACTIVITIES ASSOCIATED WITH YOUR LISTING, OR ANY OTHER MATTERS RELATED

TO ANY LISTING, THAT YOU PROVIDE. AS A MEMBER YOU AGREE NOT TO DO

ANYTHING TO CREATE A FALSE IMPRESSION THAT YOU ARE ENDORSED BY,

PARTNERING WITH, OR ACTING ON BEHALF OF OR FOR THE BENEFIT OF JOMBNB,

INCLUDING BY INAPPROPRIATELY USING ANY JOMBNB INTELLECTUAL PROPERTY.

YOU ACKNOWLEDGE AND AGREE THAT, BY ACCESSING OR USING THE SITE,

APPLICATION OR SERVICES OR BY DOWNLOADING OR POSTING ANY CONTENT

FROM OR ON THE SITE, VIA THE APPLICATION OR THROUGH THE SERVICES, YOU

ARE INDICATING THAT YOU HAVE READ, AND THAT YOU UNDERSTAND AND AGREE

TO BE BOUND BY THESE TERMS AND RECEIVE OUR SERVICES, WHETHER OR NOT

YOU HAVE REGISTERED WITH THE SITE AND APPLICATION. IF YOU DO NOT AGREE

TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SITE,

APPLICATION, SERVICES, OR COLLECTIVE CONTENT. JOMBNB EXPLICITLY

DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR

PURPOSE, QUIET ENJOYMENT AND ANY WARRANTIES ARISING OUT OF COURSE

OF DEALING OR USAGE OF TRADE. NEITHER JOMBNB NOR ANY OTHER PARTY

INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE, APPLICATION

AND SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR

CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS

OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM

FAILURE, OR FOR ANY DAMAGES FOR (1) PERSONAL OR BODILY INJURY OR

EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION THEREWITH, (2) FROM

THE USE OF OR INABILITY TO USE THE SITE, APPLICATION OR SERVICES, (3) FROM

ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF

THE SITE, APPLICATION, OR SERVICES OR OTHER PERSONS WITH WHOM YOU

COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE,

APPLICATION OR SERVICES, OR (4) FROM YOUR LISTING OF ANY

ACCOMMODATION VIA THE SITE, APPLICATION AND SERVICES. THE LIABILITIES

DISCLAIMED HEREIN SHALL INCLUDE BUT NOT LIMITED TO DAMAGES DESCRIBED

ABOVE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING

NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER

OR NOT JOMBNB HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE. IF

YOU ACCEPT OR AGREE TO THESE TERMS ON BEHALF OF A COMPANY OR OTHER

LEGAL ENTITY, YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY

TO BIND THAT COMPANY OR OTHER LEGAL ENTITY TO THESE TERMS AND, IN

SUCH EVENT, “YOU” AND “YOUR” WILL REFER AND APPLY TO THAT COMPANY OR

OTHER LEGAL ENTITY.

ANY AGREEMENT CREATED UPON SUCCESSFUL BOOKING AND STAY AT THE

ACCOMMODATION IS BETWEEN THE PARTIES ACTING AS HOSTS AND THE GUEST

AND YOU UNDERSTAND AND AGREE THAT JOMBNB IS NOT AND SHALL NOT BE A

PARTY TO SUCH AGREEMENT.

3. Update of this Agreement

Jombnb has the right at any time without notice to update these Terms of Service. When

posted as Content on the Platform the new terms of Service are in effect from that time.

4. Eligibility of Membership

The Site, Application and Services are intended solely for persons who are 18 or older. Any

access to or use of the Site, Application or Services by anyone under 18 is expressly

prohibited. By accessing or using the Site, Application or Services you represent and warrant

that you are 18 or older.

Entities or Estates cannot be Members. Members must use their true identity and supply the

identity information required in the registration process and keep this information up to date

in their account Profile. Members agree to background checks of either civil or criminal

record available on public record. Jombnb at its sole discretion and without need to state

reason, reserves the right to block, ban or de-register membership either temporarily or

permanently from the Platform.

5. Account Registration

In order to access certain features of the Site and Application, and to Book an

Accommodation or create a Listing, you must register to create an account (“Jombnb

Account“) and become a Member. Member registration process is only conducted and

maintained from the Platform. A person must operate only one Membership. Multiple

registrations of the same person are forbidden. You agree to notify Jombnb immediately of

becoming aware of an account duplicate identity or stolen identity. Members are solely

responsible for actions, authorised or otherwise, connected with their Account. Members

should safe guard their account password in accordance to best practice for cyber security,

not disclose their password to any third party or allow third parties to use their account.

Jombnb may seek to verify and use information you provided to seek other public available

information on Members and has no obligation to disclose search requests or results to you.

6. Member Conduct

You understand and agree that you are solely responsible for compliance with any and all

laws, rules, regulations, and Tax obligations that may apply to your use of the Site,

Application and the Services. In connection with your use of the Site, Application and the

Services, you may not and you agree that you will not:

I. violate any local, state, provincial, national, or other law or regulation, or any order of

a Court;

II. use manual or automated software, devices, scripts, robots, backdoors or other

means or processes to access, “scrape,” “crawl” or “spider” any web pages or other

services contained in the Site, Application and the Services;

III. access or use the Site, Application and the Services (i) that is not publicly displayed

by Jombnb in its search results pages or listing pages before a Booking is confirmed;

(ii) in any way that is inconsistent with the terms and conditions herein; or (iii) in any

way that otherwise violates the privacy rights or any other rights of Jombnb’s users or

any other third party;

IV. use the Site, Application and the Services for any commercial or other purposes that

are not expressly permitted by these Terms or in a manner that falsely implies

Jombnb endorsement, partnership or otherwise misleads others as to your affiliation

with Jombnb;

V. dilute, tarnish or otherwise harm the Jombnb brand in any way, registering and/or

using Jombnb or derivative terms in domain names, trade names, trademarks or

other source identifiers, or registering and/or using domains names, trade names,

trademarks or other source identifiers that closely imitate or are confusingly similar to

Jombnb domains, trademarks, taglines, promotional campaigns

VI. copy, store or otherwise access or use any information contained on the Site,

Application and the Services for purposes not expressly permitted by the terms and

conditions herein;

VII. infringe the rights of Jombnb or the rights of any other person or entity, including

without limitation, their intellectual property, privacy, publicity or contractual right

VIII. interfere with or damage our Site, Application and Services, including, without

limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood

pings, denial-of- service attacks, backdoors, packet or IP spoofing, forged routing or

electronic mail address information or similar methods or technology;

IX. use our Site, Application and the Services to transmit, distribute, post or submit any

information concerning any other person or entity, including without limitation,

photographs of others without their permission, personal contact information or

credit, debit, calling card or account numbers;

X. use our Site, Application and the Services in connection with the distribution of

unsolicited commercial email (“spam”) or advertisements unrelated to lodging in a

private residence;

XI. “stalk” , “troll” or harass any other users of our Site, Application, Services or

Collective Content, or collect or store any personally identifiable information about

any other user other than for purposes of transacting as an Jombnb Member;

XII. List or transact as a Host, any Accommodation that you do not yourself own or have

permission to Book as a residential or other property (without limiting the foregoing,

you will not list Accommodations as a Owner if you are serving in the capacity of an

agent for a third party);

XIII. List or transact, as a Host, any Accommodation that may not be Booked

pursuant to the terms and conditions of an agreement with a third party;

XIV. register for more than one Jombnb Account or register for an Jombnb

Account on behalf of an individual other than yourself;

XV. register as a member under any other identity other than your true and full legal

identify;

XVI. unless Jombnb explicitly permits otherwise, request or book a stay at any

Accommodation if you will not actually be staying at the Accommodation yourself;

XVII. contact another Member via the Platform for any purpose other than asking a

question related to a Booking, Accommodation, Listing, or the Member’s use of the

Site, Application and Services;

XVIII. recruit or otherwise solicit any Member to join third-party services or websites

that are competitive to Jombnb, without Jombnb’s prior written approval;

XIX. impersonate any person or entity, or falsify or otherwise misrepresent

yourself or your affiliation with any person or entity;

XX. use automated scripts to collect information from or otherwise interact with the Site,

Application, Services or Content;

XXI. use the Site, Application and the Services or recorded Content to find a

Member and then solicit or complete a Booking of an Accommodation independent of

the Site, Application or Services, in order to circumvent the obligation to pay any

Service Fees related to Jombnb’s provision of the Services or for any other reasons;

XXII. as Host, submit any Listing with false or misleading information, including

price information, or submit any Listing with a price that you do not intend to honor;

XXIII. engage in disruptive, circumventive, abusive, harassing behavior or any other

behavior contrary to Jombnb Policies of Antidiscrimination, Inappropriate Content

and Privacy in any area or aspect of our Platform, Application, or Services;

XXIV. post, upload, publish, submit or transmit any Content that: (a) infringes,

misappropriates or violates a third party’s patent, copyright, trademark, trade secret,

moral rights or other intellectual property rights, or rights of publicity or privacy; (b)

violates, or encourages any conduct that would violate, any applicable law or

regulation or would give rise to civil liability; (c) is fraudulent, false, misleading

(directly or by omission or failure to update information) or deceptive; (d) is

defamatory, obscene, pornographic, vulgar or offensive; (e) promotes discrimination,

bigotry, racism, hatred, harassment or harm against any individual or group; (f) is

violent or threatening or promotes violence or actions that are threatening to any

other person; or (g) promotes illegal or harmful activities or substances;

XXV. systematically retrieve data or other content from our Site, Application or

Services to create or compile, directly or indirectly, in single or multiple downloads, a

collection, compilation, database, directory or the like, whether by manual methods,

through the use of bots, crawlers, or spiders, or otherwise;

XXVI. use, display, mirror or frame the Site, Application, Services or Collective

Content, or any individual element within the Site, Application, Services or Collective

Content, Jombnb’s name, any Jombnb trademark, logo or other proprietary

information, or the layout and design of any page or form contained on a page in the

Site, Application or Services, without Jombnb’s express written consent;

XXVII. access, tamper with, or use non-public areas of the Site, Application or

Services, Jombnb’s computer systems, or the technical delivery systems of Jombnb’s

providers;

XXVIII. attempt to probe, scan, or test the vulnerability of any Jombnb system or

network or breach any security or authentication measures;

XXIX. avoid, bypass, remove, deactivate, impair, descramble, or otherwise

circumvent any technological measure implemented by Jombnb or any of Jombnb’s

providers or any other third party (including another user) to protect the Site, Services

and the Application;

XXX. forge any TCP/IP packet header or any part of the header information in any

email or newsgroup posting, or in any way use the Site, Services and the Application

to send altered, deceptive or false source-identifying information;

XXXI. attempt to decipher, decompile, disassemble or reverse engineer any of the

software used to provide the Site, Services and the Application;

XXXII. advocate, encourage, or assist any third party in doing any of the foregoing;

or

XXXIII. accept or make a payment for Accommodation Fees outside Jombnb

Payments.

1. Booking Process

Host receiving Accommodation requests for their Listing are required to confirm or reject the

request within the elected Booking period. The booking period is elected by the host in their

account settings and is normally 24 hours but can vary between 12 and 48 hours. A Booking

request that expires will be treated as a rejected booking. When the Application receives a

Booking the Host will receive notification and can view information about the Guest via the

Application, such as Guest full name, a link to the Guest Profile that contains Photograph

and list of Jombnb registered identification. Jombnb Payments collects from the Guest the

total amount for the Booking stay at the time of Guest requested Booking. If the Host rejects

the Booking request, the total amount collected from the Guest are refunded and Host and

Guest notified of the Booking rejection. If a Host accepts a Booking request, Jombnb notifies

Host and Guest of Booking acceptance and Jombnb Payments holds and distributes the

payment as described in the Payment Terms. Cancelation of booking is subject to the Host

Listing conditions and Jombnb cancellation policy. Cancellations by Guest will be notified to

Host and Guest and the applicable refund if due, made by Jombnb Payments to the Guest.

Cancellation of a confirmed Booking by a Host will be notified to Host and Guest and Guest

will be refunded the full or pro-rate amount for that Booking according to the stay cancelled

stay duration. Jombnb will as remedy for Host cancellation, charge the Host the full Service

Fee, post an automated review of the Host documenting the Host cancellation and lock the

Listing calendar as unavailable for the dates of that cancelled stay period. Cancellation of a

Booking by Jombnb itself may be necessary in special circumstance, whereupon Jombnb

may decide at it sole discretion make a partial refund to a Guest in accordance with the

Guest Refund Policy. By making such cancellation and refund, neither Jombnb nor the Host

are accepting fault or liability for the cancellation.

Prior to a Booking date, Changes can be made to a Booking initiated by either a Host or a

Guest. You should never make changes on behalf of another Member because you as the

changes initiated in the Application bare responsivity for change costs.

Host initiated changes maybe either accepted or rejected by the Guest. No response from

the Guest is an automatic rejection and the Booking remains unchanged. Adjustment to the

Accommodation Fee by the accepted change in booking will be made according to the

cancellation policy. New charges and conditions will be applied to the changed Booking

according to the current prevailing Listing details.

Guest initiated changes maybe either accepted or rejected by the Host. No response from

the Host is an automatic rejection and the booking remains unchanged. Adjustment to the

Accommodation Fee by the accepted change in booking will be made according to the

cancellation policy. New charges and conditions will be applied to the changed Booking

according to the current prevailing Listing details.

2. Fees

Jombnb is entitled to collect from Guests, prescribed fees as compensation for the Jombnb

Services and Taxes where applicable. Guest Fees and Taxes will be disclosed to Guest at

time of Booking prior to the confirmation of Booking Request.

Jombnb is entitled to collect from Hosts, prescribed fees as compensation for the Jombnb

Services and Taxes where applicable. Host Fees are disclosed to Hosts via the Application

and itemised in their account transaction statement.

The total amount that a Guest is charged is the sum of the amounts: Hosts charges for stay

duration; additional Host decided charges like cleaning; taxes and permits; Guest Fee.

A Host may also elect to take a financial bond from a Guest at the time of Booking. This

bond will be collected by Jombnb Payments from the Guest credit card as a pre-

authorization. The pre-authorization of payment will be released after check-out and after

Host release of bond. A Host has the right to deduct from the bond amounts in compensation

for damage, accidental breakage, loss or extra cleaning agreed between the Host and

Guest. The amounts of deduction from the bond will be negotiated and settled between Host

and Guest and the Host will inform Jombnb to adjust the amount of bond released to the

Host. If the Host does not flag a dispute and does not release the bond, the whole bond

amount held a preauthorization against the Guest credit card will automatically release 7

days after the last day of the original Listing Booking. In the case where full bond is not

released to the Guest, Jombnb Payments will collect from the Guest the deduction from the

bond using the preauthorisation. The Host will be distributed the bond deduction less the

prescribed bond Service Fee.

3. Financial Settlement Centre

Members who need to initiate a claim on another Member or make financial transactions with

each other are encouraged to transact a financial settlement via the Application’s Financial

Settlement Centre. If a request for payment is initiated by a Member and not agreed by the

other Member, Jombnb can be requested by either party to make a final decision. Such

decision by Jombnb will finial and not challengeable by either Members.

4. Intellectual Property and Rights Notices

The Site, Application and the Services are protected by copyright, trademark and related

laws. You acknowledge and agree that the Site, Application, Services, including all

associated intellectual property rights, are the exclusive property of Jombnb and its licensors.

You will not remove, alter or obscure any copyright, trademark, service mark or other

proprietary rights notices incorporated in or accompanying the Site, Application, Services.

5. Application License

Subject to your compliance with these Terms, Jombnb grants you a limited non-exclusive,

non-transferable license to download and install a copy of the application on each mobile

device or computer that you own or control and run such copy of the application solely for

your own personal use and non-commercial use. You shall not use, copy, adapt, modify,

prepare derivative works based upon, distribute, license, sell, transfer, publicly display,

publicly perform, transmit, broadcast or otherwise exploit the Site, Application and the

Services, except as expressly permitted in these Terms. No licenses or rights are granted to

you by implication or otherwise under any intellectual property rights owned or controlled by

Jombnb or its licensors, except for the licenses and rights expressly granted in these Terms.

6. Content License

Members acknowledge and agree their uploaded Content to the Platform, be it written

material, photographs or otherwise, are provided to Jombnb for its use with irrevocable

license without compensation. Members are not permitted to use Content of Jombnb or to

use on competitor Platforms the content licensed to Jombnb without written consent from

Jombnb.

If a member terminates their account or is terminated by Jombnb, Jombnb do not have any

obligation to return Content provided by a Member during their period of registration.

7. Warranty and Remedy

Jombnb does not approve or certify any Member, Listing or Accommodation. Members

choose to make agreement with each other based on their own judgement. Jombnb does not

warrant the accuracy of listing description, Listing photographs, member rating or

testimonials. Jombnb will take reasonable steps to verify member identity and mark this

identity information as verified information.

Members acknowledge and agree to not hold Jombnb responsible for action or omissions of

other Members or third parties and will not seek remedy or liability from Jombnb for those

actions or omissions. Member remedy and liability will be limited to any claim against the

other member or third party.

8. Tax

Jombnb assumes your profile stated residence is also your tax residence. Tax means any

compulsory contribution required by law that must be collected or paid by Member and

remitted to government or official public organization. We may be obliged by authorities to

collect tax information and pass this information to those authorities. Members acknowledge

and agree to maintain their own tax records and pay their taxes or taxes collected by them

according to the law of their country.

9. Export Control and Trade Restriction

You may not export, import, re-export or transfer the Jombnb Application except as permitted

by the laws and regulations of the country you obtained the Application. Jombnb does not

permit listing of Accommodations in countries of embargo by Member resident country or the

country the Member is accessing the Site or Application.

10. Termination for Convenience

A Member or Estate of a Member may terminate this Agreement by terminate from their

account on the Platform or via an email requesting termination. If you are a Host terminating

your account, your Bookings will be treated a Host cancellation and remittances either credit

or debit finalised. If you are a Guest terminating your account, your Booking will be treated

as a Guest termination and remittances owning to you finalised.

11. Termination for breach, suspension and other measures

Jombnb may immediately, without notice terminate Member registration if (i) you have

materially breached any of the terms and conditions herein contained (ii) you have provided

inaccurate, fraudulent, outdated or incomplete information during the Jombnb Account

registration, or Listing process or thereafter, (iii) you have violated applicable laws,

regulations or third party rights, or (iv) Jombnb believes in good faith that such action is

reasonably necessary to protect the safety or property of other Guests, Jombnb or third

parties, for fraud prevention, risk limitation, security or investigation purposes.

In addition Jombnb may deactivate or delay Listings, reviews, or other Member Content,

cancel any pending or confirmed Bookings, limit your use of or access to your Jombnb

Account and the Site, Application or Services, temporarily or permanently revoke any special

status associated with your Jombnb Account, or temporarily or permanently suspend your

Jombnb Account if (i) you have breached these terms and conditions herein whether such

breach constitute material or non-material breaches and receiving poor ratings from Hosts or

Guests, or (ii) Jombnb believes in good faith that such action is reasonably necessary to

protect the safety or property of Guests, Jombnb or third parties, for fraud prevention, risk

limitation, security or investigation purposes.

12. Dispute Resolution

The dispute resolution procedure shall take the following steps before legal proceedings can

commence:

 written notice setting out the nature of the dispute within fourteen (14) calendar days

of the dispute becoming know

 hold discussions with between parties (directly or through representatives) within

twenty-one (21) calendar days of receiving written notice of dispute

 Failing resolution by discussion, refer the dispute to an independent third party within

twenty-one (21) calendar days (for mediation, arbitration, expert determination, or

court of law in order of escalation).

1. Additional Disclaimers

If You Choose To Use The Site, Application And The Services Or Participate In The Referral

Program, You Do So At Your Sole Risk. You Acknowledge And Agree That Jombnb Does

Not Have An Obligation To Conduct Background Or Registered Sex Offender Checks On

Any Member, Including, But Not Limited To, Guests And HOSTS. But May Conduct Such

Background Or Registered Sex Offender Checks, In Our Sole Discretion, To The Extent

Permitted By Applicable Laws And If We Have Sufficient Information To Identify A Member. If

We Choose To Conduct Such Checks, To The Extent Permitted By Applicable Law, We

Disclaim Warranties Of Any Kind, Either Express Or Implied, That Such Checks Will Identify

Prior Misconduct By A User Or Guarantee That A User Will Not Engage In Misconduct In

The Future.

The Site, Application, Services, Collective Content And Referral Program Are Provided “As

Is”, Without Warranty Of Any Kind, Either Express Or Implied. Without Limiting The

Foregoing, Jombnb Explicitly Disclaims Any Warranties Of Merchantability, Satisfactory

Quality, Fitness For A Particular Purpose, Quiet Enjoyment Or Non-Infringement, And Any

Warranties Arising Out Of Course Of Dealing Or Usage Of Trade. Jombnb Makes No

Warranty That The Site, Application, Services, Collective Content, Including, But Not Limited

To, The Listings Or Any Accommodations, Or The Referral Program Will Meet Your

Requirements Or Be Available On An Uninterrupted, Secure, Or Error-Free Basis. Jombnb

Makes No Warranty Regarding The Quality Of Any Listings, Accommodations, HOSTS,

Guests, Your Accrual Of Jombnb Travel Credits, The Services Or Collective Content Or The

Accuracy, Timeliness, Truthfulness, Completeness Or Reliability Of Any Content Obtained

Through The Site, Application And Services.

No Advice Or Information, Whether Oral Or Written, Obtained From Jombnb Or Through The

Site, Application And Services, Will Create Any Warranty Not Expressly Made Herein.

You Are Solely Responsible For All Of Your Communications And Interactions With Other

Users Of The Site, Application Or Services And With Other Persons With Whom You

Communicate Or Interact As A Result Of Your Use Of The Site, Application Or Services,

Including, But Not Limited To, Any HOSTS Or Guests. You Understand That Jombnb Does

Not Make Any Attempt To Verify The Statements Of Users Of The Site, Application Or

Services Or To Review Or Visit Any Accommodations. Jombnb Makes No Representations

Or Warranties As To The Conduct Of Users Of The Site, Application Or Services Or Their

Compatibility With Any Current Or Future Users Of The Site, Application Or Services. You

Agree To Take Reasonable Precautions In All Communications And Interactions With Other

Users Of The Site, Application Or Services And With Other Persons With Whom You

Communicate Or Interact As A Result Of Your Use Of The Site, Application Or Services,

Including, But Not Limited To, Guests And HOSTS, Particularly If You Decide To Meet

Offline Or In Person Regardless Of Whether Such Meetings Are Organized By Jombnb.

Jombnb Explicitly Disclaims All Liability For Any Act Or Omission Of Any Guest Or Other

Third Party.

2. Indemnification

You agree to release, defend, and hold Jombnb and its affiliates and subsidiaries, and their

officers, directors, employees and agents, harmless and fully indemnify Jombnb from and

against any claims, liabilities, fine, penalty, damages, losses, costs and expenses, including,

without limitation, reasonable legal and accounting fees, arising out of or in any way

connected with (a) your access to or use of the Site, Application and Services or your

violation of these Terms; (b) your Member Content; (c) your (i) interaction with any Member,

(ii) Booking of an Accommodation, or (iii) creation of a Listing; (d) the use, condition or

Booking of an Accommodation by you, including but not limited to any injuries, losses, or

damages (compensatory, direct, incidental, consequential or otherwise) of any kind arising in

connection with or as a result of a Booking or use of an Accommodation.

3. Use of Information

Jombnb may transfer, store, use, disclose, provide and process your information or data,

whether personal or otherwise to a third party or other countries. By using this application or

platform, you expressly agree and consent to the manner the information or data is dealt with

as such thereof.

1. Entire Agreement

Except as they may be supplemented by a document referenced and incorporated herein or

by additional Jombnb policies, guidelines, standards, or terms for a specific product, feature,

service or offering, the terms and conditions herein contained constitute the entire and

exclusive understanding and agreement between Jombnb and you and supersede and

replace any and all prior oral or written understandings or agreements between Jombnb and

you regarding Bookings or listings of Accommodations, the Site, Application and Services.


The following House Rules MUST be adhered throughout the use of the platform and its subsidiary services. Failing to adhere to the house rules will result in an immediate penalty in the form of a penalty fee and/or reimbursement for damaged or inconvenience caused. To be excluded from such house rules, guest MUST have written consent from HOST.

1. Only Mahram guests allowed

2. Only Halal food and drinks are allowed in the premises

3. No pets allowed

4. No smoking

5. No vices